Tristar Automotive offers a full range of factory scheduled maintenance and repair services. Our highly-trained ASE certified mechanics will perform the exact same services as the dealer and will save you money in the process.

Do I have to go to the dealer for repairs and maintenance to keep my warranty valid?

No! Tristar Automotive can perform routine maintenance on your vehicle. The Magnuson-Moss Warranty Act – enforced by the Federal Trade Commission – makes it illegal for manufacturers or dealers to claim that your warranty will be voided or deny coverage under your warranty because someone other than the dealer performed the service or repairs. However, if specific repairs or services are performed free of charge, the dealer can require you to use select repair facilities such as Tristar Automotive.

Some of the car and truck repair services we offer at Tristar Automotive:

• Factory Scheduled Maintenance
  
• Tune Ups
  
• Transmission Service & Repair
  
• Brake & Lamp Safety Inspections
  
• Emissions Inspections
  
• Brake Repair & Service
  
• Suspension & Steering Repair & Service
  
• Heating & AC System Repair & Service
  

Be sure to read more about how our Factory Scheduled Maintenance services can save you money. And, be sure to view our complete line-up of Automotive Repair and Services available at Tristar Automotive in Santa Rosa, CA!

Tips To Avoid Warranty Issues

Read your warranty
Often bundled with your owner’s manual, the warranty gives a general description and specific details about your coverage. If you have misplaced your owner’s manual, look for it online. Check the “Owners” section of your manufacturer’s website.

Be Aware of Your Warranty Period
If problems arise that are covered under the warranty, get them checked out before the warranty expires.

Service Your Car at Regular Intervals
This is a good idea in any case. But for the sake of keeping your warranty intact, follow the manufacturer’s recommended service schedule. Details are in your owner’s manual.

Keep All Service Records & Receipts
This includes oil changes, tire rotations, belt replacement, new brake pads, and inspections. Create a file to keep track of repairs; it will come in handy if you have to use your warranty. If you ever have a warranty claim and it appears that you did not maintain your vehicle, your claim could be denied.

File a Complaint
If you think a dealer’s service advisor denied your warranty claim unfairly, ask to speak with a supervisor. If you still aren’t satisfied, contact the manufacturer or go to another dealer. You also may wish to file a complaint with your state Attorney General, local consumer protection office, or the FTC.