You Have The Right To Choose Your Vehicle Repair Shop!
What is the Magnuson-Moss Act?
Tristar Automotive wants its customers to be aware of their rights and options when it comes to choosing an automotive repair facility and having warranty work performed in Santa Rosa.
In 1975 Congress enacted the federal Magnuson-Moss Act which helped regulate product warranties for consumers. We will be bringing you more on this topic in the near future. For now, the important point to remember, is that you, as a consumer, have the right to choose the automotive repair shop to perform work on your vehicle.
Don't let insurance or warranty companies force you to take your automobile to a repair shop of their choice, simply because the shop has a pre-arranged "deal" with the insurance company.
Trust your instincts, trust your judgement, and go with an established, local automotive repair shop you know and can trust - like Tristar Automotive in Santa Rosa!
As an automotive repair consumer, Magnuson-Moss Act gives you these rights:
- Your vehicle manufacturer's warranty cannot restrict you to returning to your auto dealer for vehicle maintenance - or to only use the brand of replacement parts offered by that dealer.
- By law, your vehicle manufacturer's warranty will stay in effect when you have regularly scheduled maintenance performed at a qualified facility, like our NAA AutoCare Center, that uses appropriate parts and procedures.